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Q. What is RecordPoint?

RecordPoint is a shared health record platform. It acts as a central hub that connects healthcare providers with the patient information they need to see throughout the care journey – easily and securely.

Q. How is RecordPoint different from other electronic health record platforms?

RecordPoint allows healthcare providers to:

  • see the right information to inform patient outcomes.
  • easily make decisions and curate data before it is shared with a patient’s record.
  • attach different file formats to a patient’s record, including photos, clinical tools, test results and others to assist with providing truly coordinated care.

Q. How does RecordPoint interact with my clinical software?

RecordConnect provides the integration between local clinical systems and RecordPoint. It complements the health provider’s software and provides a seamless, non-obtrusive user experience.

Q. How is privacy protected?

RecordPoint places control of who can access records directly in the hands of the patient. Patients consent to participate in the system and can withdraw their consent at any time. Patients can also select their care team by choosing which locations have access and can contribute to their own record. Locations not on the list cannot access a patient’s data.

Q. Where is the data stored and is it secure?

RecordPoint is securely stored in the cloud, allowing RecordPoint to give real time, scalable and secure data for patients’ and their healthcare providers.

Q. Can the platform be customised?

Yes. During the implementation process, the Extensia team will work with you to determine what integrations and customisations you require to best suit your requirements.

Q. How is the platform upgraded?

RecordPoint is a cloud platform that uses a software-as-a-service (SAAS) model for upgrades. This means upgrades are delivered remotely, removing the requirement to upgrade physical workstations.